• Try three times to turn a “no” into a “yes.”

  • With personal care, try to create a good environment by giving a nice compliment or sharing a favorite story before you start.

  • Give a simple choice. Do you want to use the peppermint toothpaste or the cinnamon? This helps the person feel more in charge.

  • Use hand gestures to model the behavior, e.g. take the toothbrush and hold it up to your own mouth and demonstrate what you want him or her to do.

  • Simplify the environment whenever possible. Don’t have dozens of blouses or a bathroom sink that is cluttered. This will help you get the job done faster and provide less distraction for the person with dementia.

  • Sometimes you just have to give up and try again later. The person may say yes after lunch when they’ve refused beforehand.