• Your demeanor and a confident and helpful tone will show in your face and voice.

  • When something upsets your loved one, keep your emotions in check.

  • Hostility masks what your loved one does not know—curtail the hostility by apologizing and taking the blame.

  • Opposition is a sign that your loved one knows they are losing control—set up the environment for success.

  • Involve your family member in easy decisions about their day.

  • Routines and rituals are useful.

  • Bring up a pleasant or favorite subject—this could help change your loved one’s mood.

  • Create happy and meaningful moments.

  • If hostility leads to an outburst, look for opportunities to lighten the mood.